Privacy Policy

Allan’s Sheetmetal & Engineering Services Ltd (“we”, “our”, or “us”) operates this website and is committed to protecting the privacy of personal information collected from users (“you” or “your”). This Privacy Policy explains how we collect, use, and safeguard your personal information, and your rights under the New Zealand Privacy Act 2020.

By using this website, you agree to the terms outlined in this Privacy Policy. We recommend reviewing this page periodically for updates.

Information We Collect

User-Provided Information
We may collect personal information you voluntarily provide, including:

• Name, email address, postal address and phone number
• Payment information (e.g., credit card details) when processing transactions
• Any other information you provide when contacting us, registering for services, or submitting enquiries

Information Collected Automatically
We may collect non-identifying information when you visit our website, including:

• IP address
• Browser type and operating system
• Pages visited and time spent on pages
• Referring website or search terms

This information may be collected via cookies, Google Analytics, or similar technologies to help us improve website functionality and performance. You can manage or disable cookies via your browser settings.

How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide requested services
• Improve our website and customer experience
• Monitor website usage and performance
• Comply with applicable legal obligations
  
  

We do not sell or rent your personal information to third parties.

Third-Party Services

We may use third-party platforms (e.g., Google Analytics, Meta) for analytics or website performance tracking. These providers may collect non-identifiable information about your visit to our website.

Our website may also include links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Where personal information is processed offshore (e.g., United States), we take reasonable steps to ensure protections comparable to New Zealand privacy standards.

Social Media Disclaimer

If you interact with us via social media (e.g., Facebook, LinkedIn), your information may be collected in accordance with the platform’s privacy settings.

We reserve the right to remove content from our social media pages, including posts or comments that:

• Contain offensive, discriminatory, threatening, or harassing language

• Include spam or repeated commercial content
• Disclose personal information about yourself or others
• Violate the terms of service of the platform

By interacting with our social media pages, you acknowledge that posts are your responsibility, and we are not liable for any consequences arising from your content.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

In the event of a privacy breach that poses a risk of serious harm, we will notify affected individuals and the Office of the Privacy Commissioner within the required timeframe.

Retention of Your Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once it is no longer required, information is securely deleted or anonymised.

Your Rights

Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of your personal information
• Make a complaint to the Privacy Commissioner if you believe your privacy rights have been breached

To exercise these rights, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at admin@allans.co.nz.